The Dilly

The staff was very friendly and very accommodating. We arrived before standard check-in time and they were able to have a room for us immediately. The room was neat, clean, well-appointed and comfortable. The communication with the staff was great and they went above and beyond to make our stay memorable and special. The location is great, right in the heart of Piccadilly. So, there are a lot of people in the area but you are within walking distance of great shopping, restaurants, pubs and other sights as well as very close to the Underground.

Thomas was the best. Most staff were friendly and accommodating but Thomas went above and beyond-by far the best. The coffee and water was a nice touch. It was clean and the bed was comfy.

You cannot beat the location, you can get anywhere you need to go so efficiently. The service upon arrival was amazing, we arrived way before check in and they granted us early check in and an upgraded room which was a great start to our trip will definitely be staying again next time I am in London!

Great size rooms Comfortable beds Helpful concierge Nancy at the front desk was amazing Excellent location- close to West End theatres Facilities in the hotel great- pool, steam room, squash courts, golf!! Close to green park and palaces

The hotel is very nice and clean the staffs are very professional and friendly especially NANCY at the front desk servings with the smile on and always ask us if we are okay.We will come back soon.Thank you The Dilly!